Maintaining Your Estates Electric Future

Partner with PLUG Charging to maintain world-class EV infrastructure that ensures maxium uptime for your sites and usrs.

Trusted Partners

Join hundreds of public sector partners already building the electric future

Charger Uptime
99.8%
Fault Monitoring
24/7
Avg Response Time
<4hrs
Chargers Maintained
1,500+

Comprehensive EV Infrastructure Solutions

From lamp column conversions to complete depot installations, we install and maintain it all.

Lamp Column Charging

Transform existing street lighting into EV charging infrastructure with minimal disruption and handover all on-going maintenance to PLUG Charging.

Key Benefits

  • Low-cost rollout
  • Highly scalable
  • Experienced Maintenance Schedules

Depot Charging (Fleets & Councils)

Complete turnkey solutions for fleet electrification and council vehicle charging.

Key Benefits

  • Turnkey design & installation
  • Fleet management integration
  • Optimised for operational efficiency

Scheme Design & Consultancy

Strategic guidance and comprehensive planning for long-term EV infrastructure success.

Key Benefits

  • Public sector framework support (Welsh Gov, CCS)
  • Strategic planning expertise
  • Funding models & decarbonisation roadmaps

Maintenance - FAQs

Get answers to the most common questions about implementing EV charging infrastructure in your local authority.

What maintenance services does PLUG Charging provide?

PLUG Charging provides comprehensive maintenance services for electric vehicle charging infrastructure, including preventative maintenance, reactive fault repairs, remote monitoring, and system diagnostics. Our goal is to ensure maximum uptime and reliability for every charge point we support.

Do you maintain charging equipment installed by other providers?

Yes. PLUG Charging can maintain and service EV charging infrastructure installed by third-party providers. Our experienced engineers are trained to work across multiple charger brands and technologies.

What is included in your preventative maintenance service?

Preventative maintenance typically includes physical inspections, safety checks, electrical testing, firmware updates, cleaning of equipment, and verification of connectivity and system performance to ensure chargers remain fully operational.

How quickly do you respond to faults or issues?

PLUG Charging offers defined Service Level Agreements (SLAs) depending on the contract. Our proactive monitoring systems often identify issues before users report them, allowing our team to respond quickly and minimise downtime.

Do you provide remote monitoring for charging infrastructure?

Yes. Our charging infrastructure includes proactive remote monitoring capabilities, allowing our technical team to detect faults, performance issues, or connectivity problems in real time and take corrective action quickly.

What types of organisations use your maintenance services?

Our maintenance services support a wide range of clients including local authorities, public sector organisations, businesses, fleet operators, and property developers.

Can PLUG Charging maintain large EV charging networks?

Yes. We specialise in supporting large charging networks for public sector and commercial clients. Our systems and processes are designed to manage multiple sites and hundreds of chargers efficiently.

What happens if a charger stops working?

If a charger becomes unavailable, our monitoring system or support team will log the issue and begin diagnostics. Many issues can be resolved remotely, but if a site visit is required, one of our engineers will be dispatched to restore the charger to service.

Ready for PLUG to Maintain Your Estate?

Join forward-thinking organizations already building the infrastructure of tomorrow with PLUG taking on the maintenance burden. Let's discuss your requirements.

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